After logging in to your new pklok account, click the profile icon in the top right corner. From there, "My Account" or "My Account" option. Inside, you will find two separate tabs:
- Bet History: You can view a list of all your bets from the last 7 days, 30 days, or a custom date range. Each bet shows the match name, market type, stake amount, odds, and result (won/lost/ongoing).
- Transaction History: Here you can view the date, amount, method (bKash/Nagad/Rocket), and status (successful/pending/cancelled) for each deposit and withdrawal. A reference number is also available for every transaction — if you run into a problem, use that number when contacting support.
The same information is accessible from the mobile app. Records are typically stored for up to 90 days. If you need older records, contact support to request them.
In the slots section at new pklok, you will find several types of games — each offering a distinct experience:
- Classic Slots: Three reels, simple paylines. Perfect if you prefer a classic feel — and easy enough for beginners to pick up quickly.
- Video Slots: Five or more reels, multiple paylines (up to 1,024 in some games), bonus rounds, free spins, and animations. This is the most popular category.
- Progressive Jackpot Slots: A portion of each bet contributes to a growing prize pool. Hit the jackpot and the payout can be substantial.
- Megaways Slots: The reel height changes with every spin, so the number of ways to win also changes — some spins can offer over 100,000 ways to win.
- Themed Slots: Slots themed around cricket, Bollywood, mythology, or nature — a gaming experience like no other.
You can use the filter options in the new pklok game library to browse slots by category. Many games may offer a free demo mode — try them out before playing with real money.
An accumulator means combining selections from multiple matches into a single bet slip. Every selection must win — if any one of them loses, the entire bet is lost. However, if all selections win, the odds are multiplied together for a much larger payout.
Steps to place an accumulator on new pklok:
- Go to the betting section and click on the odds for any match you like — it will be added to your bet slip.
- Keep clicking odds from more matches. As you add multiple selections in a row, they will appear in the bet slip panel at the bottom or on the right side of the page. "Multi" or "Accumulator" The option will appear automatically.
- Enter your stake in the bet slip. The odds for each selection multiply together to show your total odds, along with your potential winnings.
- Click "Confirm Bet" and your accumulator is placed.
At new pklok, you can typically add between 2 and 15 selections in a single accumulator. Keep in mind — accumulators offer higher potential rewards, but the risk is greater too. Please bet responsibly.
Claiming a welcome bonus as a new member on new pklok is straightforward:
- Step 1 — Registration: First, create an account at new pklok. During registration, if there is an option to opt in to the welcome bonus, make sure to select it.
- Step 2 — First Deposit: Once your account is active, make a deposit of the minimum required amount via bKash, Nagad, or Rocket (usually ৳500 or more — check the promotions page for current offers).
- Step 3 — Bonus Credit: Once a qualifying deposit is made, a bonus of the specified percentage is automatically credited to your bonus balance — sometimes within 24 hours.
Key Terms & Conditions: The welcome bonus cannot be withdrawn directly. You must first meet a specified wagering requirement (such as 5x or 10x the bonus amount) — meaning you need to place bets totalling several times the bonus before you can withdraw. Full terms are clearly stated on the promotions page. If you have a promo code, use it at the time of registration.
New pklok Customer Support 7 days a week, 24 hours a day Available. There are several ways to get in touch:
- Live Chat: The fastest option. Click the chat icon at the bottom right of any page. A support agent typically responds within 2–5 minutes. Support is available in Bangla.
- Email: support@newpklok.click — Email is best for complex issues or when you need to send documents. Replies typically arrive within 12–24 hours.
What support can help you with: deposit and withdrawal issues, account verification (KYC), bonus-related queries, technical problems, password resets, and self-exclusion requests. When you get in touch, have your registered mobile number or user ID handy — it helps resolve issues faster.
All promotions at new pklok are available in one dedicated place. After logging in, go to "Promotions" or "Offers" Go to the section. All active offers are displayed as cards — each showing the offer details, maximum bonus amount, expiry, and a summary of the terms and conditions.
Update Schedule:
- Weekly offers: New offers drop every Monday or at the start of the week.
- Event-based offers: special promotions are launched ahead of major tournaments (IPL, World Cup, Champions Trophy).
- Seasonal offers: Limited-time promotions run during Eid, Puja, and other special occasions.
Keep push notifications enabled on the new pklok app to be notified the moment a new offer goes live. If you do not want to miss weekly offers, make it a habit to check the promotions page every Monday.
Yes, new pklok has a loyalty and VIP program where you can earn points through regular betting and gaming to advance through tiers.
VIP Tiers (General Structure):
- Bronze: Open to all registered members. Includes basic bonuses and access to weekly offers.
- Silver: Reached after a set amount of bets or deposits. Benefits include increased reload bonuses and cashback.
- Gold: A reward for higher activity levels. Enjoy fast withdrawals, personalised offers, and gifts.
- Platinum / High Roller: The highest tier. Enjoy a dedicated account manager, invitations to exclusive events, the highest cashback rates, and priority support.
Once your VIP tier is upgraded, there is generally a time limit before a downgrade can occur — your tier may drop if you are not consistently active. You can view your current VIP tier and earned points in the profile section. For full details on high roller benefits, contact our High Roller View page.